“Success is a lousy teacher. It seduces smart people into thinking they can’t lose.”
“It’s fine to celebrate success, but it is more important to heed the lessons of failure.”
“Everyone needs a coach. It doesn't matter whether you're a basketball player, a tennis player, a gymnast, or a bridge player."
"Don't compare yourself with anyone in this world ... if you do so, you are insulting yourself."
“Your most unhappy customers are your greatest source of learning.”
“To win big, you sometimes have to take big risks.”
“Only a few businesses will succeed by having the lowest price, so most will need a strategy that includes customer services.”
"The world won’t care about your self-esteem. The world will expect you to accomplish something before you feel good about yourself."